Privacy Policy – Information on the Processing of Personal Data

This document informs you about how we process personal data.

Introduction and structure of the document

We, infeurope S.A. (hereinafter referred to as “the Company”, “we” or “us”), thank you for visiting our website and for your interest in our company and our services. Your personal data will only be processed in accordance with the provisions of Luxembourgish and European data protection law.

Data protection law obliges us, as the body responsible for data processing, to ensure the protection of your personal data through a variety of measures. One of these obligations is to inform you transparently about the type, scope, purpose, duration and legal basis of the data processing (cf. Art. 13 and 14 EU GDPR). As the person affected by the data processing, we also address you as “customer”, “user”, “you”, “you” or “data subject” in the following. In this privacy policy, we inform you about the way in which your personal data is processed by us.

Our privacy policy has a modular structure. It consists of a general part for any processing of personal data and processing situations that come into effect and a special part, the content of which refers only to the processing situation specified therein. It is possible that we use this online document to inform you about processing operations that do not primarily take place on the website. These can be found in the special part of the document. If you want to navigate quickly in the document, many browsers offer a search function using the keyboard shortcut “CTRL-key+f”.

Definitions

Following the example of Art. 4 EU GDPR, this document is based on the following definitions:

“Personal data” (Art. 4 No. 1 EU GDPR) is any information relating to an identified or identifiable natural person (“data subject”). A person is identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier, location data or by means of information relating to his or her physical, physiological, genetic, mental, economic, cultural or social identity characteristics. Identifiability can also be provided by means of a link between such information or other additional knowledge. The origin, form or embodiment of the information is irrelevant (photos, video or sound recordings can also contain personal data).

“Processing” (Art. 4 No. 2 EU GDPR) is any operation in which personal data is handled, whether with or without the help of automated (i.e. technology-supported) processes. This includes, in particular, the collection (i.e. procurement), recording, organisation, structuring, storage, adaptation or alteration, retrieval, use, disclosure by transmission, dissemination or other making available, comparison, linking, restriction, deletion or destruction of personal data, as well as the modification of an objective or purpose, which was originally used as the basis for data processing.

“Controller” (Art. 4 No. 7 EU GDPR) is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

“Third party” (Art. 4 No. 10 EU GDPR) means any natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process the personal data.

“Processor” (Art. 4 No. 8 EU GDPR) is a natural or legal person, public authority, institution or other body that processes personal data on behalf of the controller, in particular in accordance with the controller’s instructions (e.g. IT service provider). In the sense of data protection law, a processor is in particular not a third party.

“Consent” (Art. 4 No. 11 EU GDPR) of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes in the form of a statement or other unambiguous affirmative action, by which the data subject signifies that he or she agrees to the processing of personal data concerning him/her.

Name and address of the controller

The body responsible for the processing of your personal data within the meaning of Art. 4 No. 7 EU GDPR, as well as contact details and further information about our company, can be found in the imprint information on our website.

Contact details of the data protection team and the data protection officer

If you have any questions or are your contact person on the subject of data protection, our data protection team, consisting of data protection coordinators and our data protection officer, is always available to you.

You can reach the data protection team:

– By post at our address given in the imprint with the addition “Data Protection Team”

– By e-mail at data-protection-officer@infeurope.lu

If you, as a data subject, would like your identity to be known not to the controller but only to the data protection officer, then please contact the above email address via an e-mail address that does not allow any conclusions to be drawn about your identity. The data protection officer will then offer you a suitable communication channel.

Your rights

You can assert your rights as a data subject with regard to your processed personal data against us at any time using the contact details provided at the beginning. You can make the request easier for us if you contact the data protection team directly.

As a data subject, you have the right to:

– to request information about your data processed by us in accordance with Art. 15 EU-GDPR. In particular, you can obtain information about the purposes of processing, the category of data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if it has not been collected by us, as well as the existence of automated decision-making, including require profiling and, where applicable, meaningful information on its details;

– in accordance with Article 16 of the EU GDPR, to immediately demand the correction of incorrect data or the completion of your data stored by us;

– to request the deletion of your data stored by us in accordance with Art. 17 EU GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;

– to demand the restriction of the processing of your data in accordance with Art. 18 EU-GDPR, insofar as the accuracy of the data is disputed by you or the processing is unlawful;

– in accordance with Art. 20 EU-GDPR , to receive your data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller (“data portability”);

– to object to the processing in accordance with Art. 21 EU-GDPR, provided that the processing is carried out on the basis of Art. 6 (1) (e) or (f) EU-GDPR. This is particularly the case if the processing is not necessary for the performance of a contract with you. Unless it is an objection to direct marketing, we ask you to explain the reasons why you do not want us to process your data as we do when exercising such an objection. In the event of your justified objection, we will examine the facts of the case and will either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we are continuing the processing. In the case of many services on our websites that process personal data on the basis of Art. 6 para. 1 lit. f EU GDPR, the objection can be technically implemented via technologies available or to be installed in the browser, e.g. by blocking JavaScripts or cookies;

– in accordance with Art. 7 para. 3 EU-GDPR, revoke your consent given once (also before the EU GDPR came into force, i.e. before 25.5.2018) – i.e. your voluntary, informed and unambiguous will, made intelligible by a declaration or other unambiguous affirmative action, that you agree to the processing of the personal data in question for one or more specific purposes – at any time vis-à-vis us, if you have issued one. As a result, we may no longer continue the data processing based on this consent for the future and

– in accordance with Art. 77 EU GDPR, to complain to the data protection supervisory authority responsible for us about the processing of your personal data in our company.

Legal basis for data processing

In principle, any processing of personal data is only permitted by law if the data processing falls under one of the following justifications:

Art. 6 (1) (a) EU GDPR (“consent”): If the data subject has voluntarily, in an informed manner and unambiguously indicated by a declaration or other unambiguous affirmative action that he or she agrees to the processing of personal data concerning him or her for one or more specific purposes;

Art. 6 (1) (b) EU GDPR (“Contract”): If the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject;

Art. 6 (1) (c) EU-GDPR (“legal obligation”): If the processing is necessary for compliance with a legal obligation to which the controller is subject (e.g. a statutory retention obligation);

Art. 6 (1) (d) EU GDPR: If the processing is necessary to protect the vital interests of the data subject or another natural person;

Art. 6 (1) (e) EU GDPR: If the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or

Art. 6 (1) (f) EU GDPR (“Legitimate interests”): If the processing is necessary to safeguard legitimate (in particular legal or economic) interests of the controller or a third party, unless the conflicting interests or rights of the data subject prevail (in particular if this is a minor). Insofar as the processing of personal data is based on Art. 6 (1) (f) EU GDPR, the aforementioned purposes also represent our legitimate interests.

For the processing operations we carry out, we indicate the applicable legal basis in each case below. Processing can also be based on several legal bases.

Data deletion and storage period

For the processing processes we carry out, we indicate below how long the data will be stored by us and when it will be deleted or blocked. In the case of consent, the data deletion and storage period specified in the consent request is decisive. Unless an explicit storage period is specified below, your personal data will be deleted or blocked as soon as the purpose or legal basis for storage no longer applies. In principle, your data will only be stored in the territory of the Grand Dutchy of Luxembourg, in a member state of the European Union (EU) or in another contracting state of the Agreement on the European Economic Area (EEA). Possible exceptions to this are set out in the following sections and processing processes.However, storage may take place beyond the specified time in the event of an (imminent) legal dispute with you or other legal proceedings, or if the storage is prohibited by legal regulations to which we as the controller are subject. If the storage period prescribed by the statutory provisions expires, the personal data will be blocked or deleted, unless further storage by us is necessary and there is a legal basis for this.

Data security: website, e-mail, fax

We use technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties (e.g. TLS encryption for our website), taking into account the state of the art, the implementation costs and the scope, context and purpose of the processing, as well as the existing risks (including their probability and effects) for the person concerned. Our security measures are continuously improved in line with technological developments.

For secure data transmission on the Internet, we use the hybrid encryption protocol Transport Layer Security (TLS, Transport Layer Security), more widely known as Secure Sockets Layer Software (SSL). This software encrypts the information that is transmitted by you. All data protection-relevant information is stored in encrypted form in a protected database.

We would like to point out that the confidentiality of e-mails cannot be proven. Although we offer transport encryption (TLS) via our mail servers, confidentiality may depend on various mail relay servers over which we have no control: Whether they also use TLS and whether they evaluate the emails is beyond our control.

When you send us a fax, the transmission takes place via the Internet Protocol (FoIP). The transmission is technically identical to sending an e-mail or website data. We do not know whether an IP-based service encrypts data, so the confidentiality of the data sent is not guaranteed. We do not recommend sending sensitive data by fax.

We will be happy to provide you with more information on request. Please contact our data protection team.

Cooperation with processors

As with any larger company, we also use external service providers to handle our business transactions, e.g. for the areas of IT, logistics, telecommunications: parcel delivery, sending letters or e-mails, the analysis of our databases, advertising measures, processing payments, sales and marketing. These service providers have access to personal data that is needed to perform their tasks. However, you may not use this data for any other purpose. Processors will only act according to our instructions and have been Art. 28 EU GDPR contractually obliged to comply with data protection regulations. Processors are not third parties.

Prerequisite for the transfer of personal data to third countries

As part of our business relationships, your personal information may be shared or disclosed with third parties. These can also be located outside the European Economic Area (EEA), i.e. in third countries. Such processing is carried out solely for the fulfilment of contractual and business obligations and to maintain your business relationship with us. We will inform you about the respective details of the transfer below at the relevant points. Accordingly, we usually indicate the location of the company that offers a service.

For some third countries, the European Commission certifies data protection comparable to the EEA standard by means of so-called adequacy decisions. The Commission has adopted adequacy decisions for the following jurisdictions: Andorra, Argentina, Canada, Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay, the Republic of Korea and the United Kingdom (as of Dec. 2021).

In other third countries to which personal data may be transferred, however, there may not be a consistently high level of data protection due to a lack of legal provisions. If this is the case, we make sure that data protection is usually sufficiently guaranteed. This is possible through binding company regulations, standard contractual clauses of the European Commission for the protection of personal data, certificates or recognized codes of conduct.

Automated decision-making

We do not intend to use personal data collected from you for any automated decision-making process (including profiling).

Obligation to provide personal data

We do not make the conclusion of contracts with us dependent on you providing us with personal data beforehand. In principle, there is also no legal or contractual obligation for you as a customer to provide us with your personal data; however, we may only be able to provide certain offers to a limited extent or not at all if you do not provide the necessary data. If this should exceptionally be the case in the context of the products or processing processes presented below, you will be informed separately.

Legal obligation to provide certain data

Under certain circumstances, we may be subject to a special legal or legal obligation to provide the lawfully processed personal data to third parties, in particular public bodies (Art. 6 para. 1 lit. c EU-GDPR).

Changes to the Privacy Policy

In the context of the further development of data protection law, as well as technological or organizational changes, this document is regularly reviewed for the need for adaptation or supplementation. We reserve the right to amend this privacy policy at any time with effect for the future in compliance with the applicable data protection regulations. We will publish the changes here. Current status: 04.07.2025

Information on the processing of personal data in special processing operations

The following sections describe processing operations grouped according to different categories of persons whose data is processed (“data subjects”).

Visitors to websites

Information about our companies and the services we offer can be found in particular under www.infeurope.lu and the associated subpages (hereinafter collectively referred to as “Websites”). When you visit our websites, your personal data is processed.

Your data will only be processed for as long as is necessary to achieve the above-mentioned processing purposes; the legal bases specified in the context of the processing purposes apply accordingly. Third parties employed by us will store your data on their system for as long as it is necessary in connection with the provision of the services for us in accordance with the respective order.

The following categories of recipients, who are usually processors, may have access to your personal data:

Service providers for the operation of our website and the processing of the data stored or transmitted by the systems (e.g. for data centre services, payment processing, IT security). The legal basis for the transfer is then Art. 6 (1) (b) or (f) EU GDPR, insofar as they are not processors;

Government agencies/authorities to the extent necessary to comply with a legal obligation. The legal basis for the transfer is then Art. 6 para. 1 lit. c EU-GDPR;

Persons employed to carry out our business operations (e.g. auditors, banks, insurance companies, legal advisors, supervisory authorities, participants in company acquisitions or the formation of joint ventures). The legal basis for the transfer is then Art. 6 (1) (b) or (f) EU GDPR.

In addition, we will only pass on your personal data to third parties if you have given your explicit consent to do so in accordance with Art. 6 (1) (a) EU GDPR.

Personal data processed on the website/log data

When using the websites for informational purposes, the following categories of personal data are collected, stored and processed by us. When you visit our websites, a so-called log data set (so-called server log files) is temporarily and anonymously stored on our web server. This consists in particular of:

– the page from which the page was requested (so-called referrer URL)

– the name and URL of the requested page

– the date and time of the call

– the description of the type, language and version of the web browser used

– the IP address of the requesting computer

– the amount of data transferred

– the operating system

– the message whether the call was successful (access status/HTTP status code)

– the GMT time zone difference

The processing of log data serves statistical purposes and to improve the quality of our website, in particular the stability and security of the connection (legal basis is Art. 6 para. 1 lit. f EU GDPR).

It is possible that we may process further information that your operating system, browser and/or other technologies provide to our web servers at short notice for the purpose of providing the websites. The legal basis for this is also Art. 6 para. 1 lit. f EU GDPR.

Services for storing information on your terminal or accessing information already stored on your device (cookies, plugins, JavaScript, etc.)

On our websites, we use services and technologies to store information on your device and/or technologies to access information that is already stored on your device. These technologies may be, for example, cookies. Cookies are text files and/or entries in the browser’s own database that assigns the browser you are using by means of a characteristic string of characters. Certain information flows between the place that sets the cookie and your device.

Cookies and other services may contain data that makes it possible to recognize the device used. In some cases, cookies and other technologies only contain information about certain settings that are not personally identifiable.

You can reject or technically prevent some services, provided that your browser allows this. However, we would like to point out that in this case you will not be able to use all the functions of our website to their full extent.

The help function in the menu bar of most web browsers will tell you, for example, how to prevent your browser from accepting new cookies, how to let your browser know when you receive a new cookie, or how to delete all cookies you receive. You can also modify your browser so that your browser does not run specific technologies (e.g., JavaScript) that require the Services. Insofar as the services on our websites process personal data on the basis of Art. 6 para. 1 lit. f EU GDPR, the objection can thus be technically implemented via these browser functions and technologies.

In terms of their function, a distinction is made between services:

Technical services: these are strictly necessary to move around the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes, nor do they store which websites you have visited;

Performance Services: These collect information about how you use our website, which pages you visit and e.g. if there are any errors in website use; they do not collect information that could identify you – all information collected is anonymous and is only used to improve our website and find out what interests our users;

Advertising, targeting & sharing services, social media plugins: These serve to offer the website user needs-based advertising on the website or offers from third parties and to measure the effectiveness of these offers. These services may also be used to improve the interactivity of our website with other services (e.g. social networks).

What all services have in common is that they store information on your device and/or access information that is already stored on your device.

In contrast to the functional distinction between services, the legislator distinguishes only between two purposes of services:

Services that are necessary to carry out the transmission of a message over a public telecommunications network and/or are absolutely necessary for the provider of a telemedia service to be able to provide a telemedia service expressly requested by the user. The necessity can be justified technically, legally, economically, operationally and/or contractually agreed.
Services for All Other Purposes.

Any use of services that are absolutely necessary technically, legally, economically, operationally and/or contractually in order to provide an expressly requested service may be based on a legal basis other than consent pursuant to Art. 6 (1) (a) EU GDPR .

General services on the website

We currently use the following of these services described above. If the processing is based on consent in accordance with Art. 6 (1) (a) EU GDPR , we also specify the manner in which consent is requested.

Google (and, if applicable, Alphabet) services, products, and technologies

In this section, we have summarized services offered by Alphabet Inc. (a publicly traded U.S. holding company) and in particular by Google, which is part of the holding. The use of these services may result in data transfer to a third country (USA). For the USA, there is an adequacy decision of the EU Commission of 10.07.2023, which establishes an adequate level of data protection for transfers to companies participating in the EU-US data protection framework. Data transfer to the USA is also based on the EU Commission’s standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/

Service: Google AdSense

We use Google AdSense services on our websites, operated by Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.

Processing will only take place if you have given your consent in accordance with Art. 6 (1) (a) EU GDPR. Additional information on this possible processing can be found in the consent request in the consent management tool.

If consent has been given, the service is used to deliver personalized ads on our websites. In the process, information is transmitted to Google servers and stored there. Server locations are also located in the United States. Google may pass this information on to contractual partners.

Service: Google Tag Manager

We use the Google Tag Manager service on our websites, operated by Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland. Processing will only take place if you have given your consent in accordance with Art. 6 (1) (a) EU GDPR. Additional information on this possible processing can be found in the consent request in the consent management tool.

If consent has been given, we can use Google Tag Manager to load JavaScript instructions and other services. In the process, information is transmitted to Google servers and stored there. Server locations are also located in the United States. Google may pass this information on to contractual partners. For more information about Google Tag Manager, visit: https://www.google.com/analytics/terms/tag-manager/

Service: Google DoubleClick

We use the online marketing tool DoubleClick from Google on our websites, the provider of the service is: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland. Processing will only take place if you have given your consent in accordance with Art. 6 (1) (a) EU GDPR. Additional information on this possible processing can be found in the consent request in the consent management tool.

Where consent has been given, DoubleClick sets cookies to serve ads that are relevant to visitors, to improve campaign performance reports, or to prevent a visitor from seeing the same ads multiple times. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being placed multiple times. In addition, DoubleClick may use cookie IDs to track conversions related to ad requests. This is the case, for example, if a visitor sees a DoubleClick ad and later uses the same browser to visit the advertiser’s website and buy something there. According to Google, DoubleClick cookies do not contain any personal information, although we cannot verify this statement.

Service: Google Web Fonts / External Fonts

We use the Google Web Fonts service on our websites, operated by Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland. Processing will only take place if you have given your consent in accordance with Art. 6 (1) (a) EU GDPR. Additional information on this possible processing can be found in the consent request in the consent management tool.
If consent has been obtained, Google Web Fonts can be used to provide a uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. This makes Google aware that our website has been accessed via your IP address.

Service: Google Ads

We use the Google Ads service on our website. The provider of the service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland. Processing will only take place if you have given your consent in accordance with Art. 6 (1) (a) EU GDPR. Additional information on this possible processing can be found in the consent request in the consent management tool.
If consent has been given, Google Ads can be used to display advertisements in the Google search engine or on third-party websites if the user enters certain search terms on Google (keyword targeting). In addition, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). Website operators can quantitatively evaluate this data by analysing which search terms led to the display of advertisements and how many ads led to corresponding clicks.

Service: WordPress Stats (Automattic Inc.)

This website uses the WordPress Stats service, a web analytics service operated by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA.

If consent has been given, an analysis of your use of our websites and online services will be made possible. The goal is for us to recognize which areas of the website need optimization. Information about your use of these websites and online offers is transmitted to Automattic’s servers in the USA and stored. Automattic will use this information to evaluate your visit to the website, to compile reports on website activity for us, and to provide other services related to website and internet usage.

For more information, please also see Automattic’s Privacy Policy: https://automattic.com/privacy and Cookies Policy: https://jetpack.com/support/cookies.

Service: Hotjar

We use the Hotjar service, a web analysis service, on our website. The provider of the service is Hotjar Ltd., Dragonara Business Centre 5th Floor, Dragonara Road Paceville St. Julian ́s STJ 3141, Malta. The service makes it possible to get a better understanding of users (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) in order to align the web offer with user feedback.

The legal basis for this processing is consent (Art. 6 para. 1 lit. a EU GDPR). Additional information on this possible processing can be found when requesting consent in the consent management tool or before participating in surveys.

Further information can be found in the data protection information of the provider at the following URL: https://www.hotjar.com/legal/policies/privacy/.

Service: WordPress

We use the Wordpress service on our website. The provider of the service is Automattic Inc., 60 29th Street #343, 94110 San Francisco (CA), USA. WordPress is a content management system. It allows you to create, edit, organize, and display digital content. We use a content management system to create content for our website. This allows us to create a more appealing website. The use of the service may result in data transfer to a third country. For the USA, there is an adequacy decision of the EU Commission of 10.07.2023, which establishes an adequate level of data protection for transfers to companies participating in the EU-US data protection framework.

The legal basis for this is Art. 6 (1) (f) EU GDPR. Our legitimate interest consists in the technically error-free presentation and optimization of the website.

Wordpress is a processor for us (see section “Cooperation with processors”) and uses the legal basis of the controller.

Further information can be found in the provider’s privacy policy at the following URL: https://wordpress.org/about/privacy/

Applicant

You can apply to us in various ways. Regardless of how you apply to us, your applicant data will be processed exclusively for the processing of your application and will be stored for a maximum of six months after the end of the selection process and then deleted unless you give us consent to further processing in a talent pool.

As part of an application, the following personal data of yours will be processed by us:

– All data that you have provided to us in the course of the application process (e.g. in your application documents or job interviews)

– If applicable, additional data that we have permissibly collected in the course of the application process (e.g. from public sources such as professional networks)

– This may also include special categories of personal data (e.g. severely disabled status, racial and ethnic origin, religious or philosophical beliefs or trade union membership), provided that these have been transmitted to us by one of the two means mentioned.

The legal basis is the decision on the establishment of an employment relationship or, after its establishment, the implementation of the employment relationship in accordance with Article 6 (1) (b) of the EU GDPR. After the end of the selection process, we will keep all data for a further six months in order to be able to respond legally to such allegations in the event of possible disputes regarding the application process. This temporary storage takes place on the basis of Art. 6 para. 1 lit. f EU GDPR.

Service: Application by e-mail

You have the option of applying to us by e-mail. Please send your application documents to jobs@infeurope.lu. We would like to point out that we cannot guarantee the confidentiality of your data when applying by e-mail. Although we offer Transport Encryption (TLS) through our mail server, confidentiality may depend on various mail relay servers over which we have no control. Whether they also use TLS and whether they evaluate the emails is beyond our knowledge and influence. If you have any concerns about this, please send your application by post.

Business partners and information seekers

You have the option of contacting us by phone, fax, e-mail or contact form. Please also refer to the section “Data Security: Website, E-Mail, Fax”. When contacting us by telephone, we collect information for caller identification (caller ID service). So, if your phone number isn’t suppressed or withheld, we’ll see the phone number you’re calling us from. The phone number, call date and call time are automatically stored by our PBX and are only used to call you back if you have asked us to do so or if your call has been interrupted due to technical problems. This data will be deleted after 4 weeks at the latest. We do not record calls. If you contact us via contact form or e-mail, this will be stored and used for the purpose you have communicated to us in the e-mail or form. The same applies to contacting us by fax. This data is collected: – The name and contact details of the company you are placing the order for

– Your first and last name as a contact person

– Your e-mail address

This data is necessary to process your request and will only be processed for this purpose (Art. 6 para. 1 lit. b or lit. f EU GDPR). Unless otherwise specified, the deletion periods for this data are based on the statutory retention obligations to which we are subject.

Privacy Policy