IT Consultant to implement ITIL 4 in Luxembourg

We are looking for an IT Consultant to work for a client project in Luxembourg.

Location: 100% on-site work in our premises, in Luxembourg.

Contract: Freelance

Start date: Immediately

Duration: 1 year; possible extensions

Preliminary Requirements:

• Candidate must be citizen of member states of the European Union (EU nationality).
• Candidate must be freelancer.
• Candidate must be ITIL 4 Managing Professional (MP) certified, at least including one of the following:
  • ITIL 4 Specialist: Create, Deliver and Support (CDS)
  • ITIL 4 Specialist: Drive Stakeholder Value (DSV)
  • ITIL 4 Specialist: High-velocity IT (HVIT)

Task description:

• Resolution of Incidents and Service requests.
• Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs.
• Application troubleshooting, deployments, configuration changes.
• Provision of IT services using ITIL 4 MP methodology.
• infrastructure/application monitoring and reporting.
• Improvement of deployment processes.

Job requirements:

• University degree (master or equivalent) in Computer Science/Security & Resource Management.
• Minimum 3 years of professional IT experience.
• ITIL 4 MP certified, attested by certificate(s), one of the following is required:
  • ITIL 4 Specialist: Create, Deliver and Support
  • ITIL 4 Specialist: Drive Stakeholder Value
  • ITIL 4 Specialist: High-velocity IT
• Proven and excellent experience in using, at least, the following technologies:
  • Service Now, Github
  • Linux, Oracle, SQL
  • X(HT)ML, XSLT, Java, Javascript, CSS, VBScript
• Excellent English speaking & writing skills.
• Very good French language skills.
• Experience and willingness of working in an international/multicultural environment.