Facilitator and assistant for the EUEX in Luxembourg

infeurope is looking for a full-time multilingual support assistant (m/f/d) to support our floor staff team at the Europa Multimedia Experience Centre (EUXP), located in Luxembourg – Kirchberg.

This position is perfectly suited for Students interested by a first work experience, with ideally a Bachelor/Master degree in the field of International Relations, European Affairs, European Law, Economics, Political Sciences, translation and related matters.

Candidates should be citizens of Member States of the European Union (EU).

Working hours: 9:45 to 18:15, Monday to Saturday (maximum 15 working hours per week)

Start Date: 01.09.2025

Contract type: Part-time/Student Contract

TASKS

• Welcoming of visitors, guiding them through security installations and presenting to them the exhibition area of the Centre, including the 360° cinema;
• Answering ad hoc inquiries by visitors, notably on the Europa Experience, but also on more general questions about the EU and its institutions or, if necessary, forwarding these inquiries immediately to designated EP or EC counterpart(s);
• Welcoming and facilitating groups in the Role Play Game (RPG) area of the Centre, including assisting visitors in using the technological tools of the exhibition, collecting all material after use;
• Other ad hoc services.

REQUIREMENTS

• Good knowledge of the European Union, its institutions and current EU affairs;
• Client orientation, pro-active attitude and politeness;
• Able to give short presentations to visitor groups;
• Language skills ideally in: German, French, Luxembourgish, English ;
• Sufficient IT knowledge (knowledge of Excel, good command of Word, internet, social media tools etc.) to process requests, answer inquiries and be able to handle existing technical equipment;
• Certified skills in First Aid is advantageous, but not required.

More information about the content of the Europa Experience Multimedia exhibition is available at https://visiting.europarl.europa.eu/en/visitor-offer/other-locations/europa-experience/luxembourg.

If you are interested please send your application (Reference EuEx-WS-0325) to jobs@infeurope.lu