EuEx Visitor Centre – Floor staff agent (m/f/d) *

This position is perfectly suited for candidates interested by a first work experience, with a higher education diploma in  Political Sciences, Business Administration, Law, Economics, Finance,  International Relations, translation and European Affairs or similar.

Candidates should be citizens of Member States of the European Union (EU).

Weekly working hours: 9:45 to 18:15, Monday to Saturday (5 days to be worked)

Estimated Start Date: August 2025

TASKS

• Welcoming of visitors, guiding them through security installations and presenting to them the exhibition area of the Centre, including the 360° cinema;
• Answering ad hoc inquiries by visitors, notably on the Europa Experience, but also on more general questions about the EU and its institutions or, if necessary, forwarding these inquiries immediately to designated EP or EC counterpart(s);
• Welcoming and facilitating groups in the Role Play Game (RPG) area of the Centre, including assisting visitors in using the technological tools of the exhibition, collecting all material after use;
• Other ad hoc services;

REQUIREMENTS

• Good knowledge of the European Union and its institutions;
• Client orientation, pro-active attitude and politeness;
• Able to give short presentations to visitor groups;
• Language skills in German, French and Luxembourgish and ideally English;
• Sufficient IT knowledge (knowledge of Excel, good command of Word, internet, social media tools etc.) to process requests, answer inquiries and be able to handle existing technical equipment;
• Certified skills in First Aid is advantageous, but not required.

Few more reasons why you should apply for this position:

• Working for the very modern Europa Experience Multimedia Centre of the European Parliament in Luxembourg – Kirchberg,
• Opportunity to broaden your knowledge about European institutions, their role and strategies,
• Diverse tasks and possibility of establishing new contacts and relations.

More information about the content of the Europa Experience Multimedia exhibition is available athttps://visiting.europarl.europa.eu/en/visitor-offer/other-locations/europa-experience/luxembourg.