Business Analyst in Luxembourg

infeurope is looking for a Business Analyst with at least 3 years of experience.

Duration of the Assignment:
Start of Assignment: 28/07/2025
End of Assignment: 31/12/2025

The primary role of the service will be to:

• Provide day-to-day user support to Back Office teams, ensuring smooth operation of reconciliation activities and timely resolution of issues.
• Act as a business analyst, translating user needs into functional requirements and identifying opportunities for process optimization.
• Participate in system enhancement projects, contributing to the design, testing, and implementation of improvements to the applications and related workflows.

TASKS

• Collection of the requirements related to Jira tickets and/or projects;
• Conduct key business analysis and collect detailed requirements from all stakeholders and perform analysis;
• Provide support to teams within the organization;
• Manage ticketing system and ensure resolution is kept up to date;
• Maintain the static data of the application in line with Business evolutions;
• Enrich and maintain the business documentation and procedures;
• Coordinate and facilitate communication with IT teams and/or other support teams;
• Organize and facilitate meetings and workshops with the relevant client’s Group stakeholders;
• Make recommendations to simplify and improve existing processes and procedures;
• Prepare the specifications of the new functionalities/processes, including the specifications for satellite applications;
• Prepare the list of data/information required to automate the workflow and analyse how to collect them (i.e. data transfer to Back Office system, or data extracted from other systems, etc.);
• Prepare Test scenarios and schedule the UAT with final users;
• Execute and document the UAT test execution;
• Prepare the User Manual and execute the proper handover of related working papers and deliverables prior to the completion of the assignment.

The consultant must demonstrate knowledge in:

• Solid proven experience in Business Analysis (Finance) and adequate relevant experience in User support and Maintenance;
• Knowledge of any Cash & Securities Reconciliation tool;
• Good knowledge and understanding of SWIFT market standards;
• Knowledge and understanding of Financial products and Back Office activities (Treasury and Capital markets, or Lending market).

The consultant must demonstrate competence in:

• Proficiency in MS Excel and MS PowerPoint;
• Good communication and drafting skills.