infeurope S.A.

We are looking for a Business Analyst (m/f/d) to reinforce our Consultancy team. This offer concerns a unique opportunity for an experienced IT professional as it opens the door for working for a very interesting and challenging client project in Luxembourg.

Start Date: 18/01/2021

Task description

  • Implementing and managing inspections to monitor and ensure the quality standards for the main processes in line with QMS (with the support of an ad-hoc tool);
  • Reporting on non-conformities, follow-up of corrective actions (with the support of an ad-hoc tool);
  • Making suggestions to improve key processes and ensure the high quality of services while respecting predefined budgetary and planning constraints;
  • Participating in the annual review of the Quality Management System;
  • Participation in data quality improvements (define, apply and monitor quality criteria, metrics and controls, identify and analyse data quality issues and root causes, propose
  • and implement sustainable improvements, clean and correct data, implement data quality processes);
  • Actively promoting awareness and knowledge sharing with BLD on quality control issues;
  • Reporting regularly to the Quality Assurance Officer on results achieved.
  • End User Computing (EUC) activities:
  • Analysing needs in terms of tool to improve process efficiency and data traceability;

Job requirements:

  • University degree in business administration, quality management, or information management and 3 years of experience as Business Analyst.
  • Experience in quality assurance, quality management, ideally in an international organization or public administration;
  • Experience in business processes design, review and improvement (knowledge of Lean management will be an advantage);
  • Excellent communication skills and proven change management experience;
  • Strong commercial awareness/customer centric;
  • Tact and diplomacy;
  • Solid knowledge of the main IT office tools (e.g. Word, Excel, PowerPoint). Proficiency in VBA for MS Excel would be a plus;
  • Excellent knowledge of English and/or French and a good command of the other.


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