Audio Visual Hardware Assistant in Amsterdam

Job Type(s): contract Freelance
Location(s): Amsterdam Netherlands
Company Name: infeurope S.A.

infeurope is looking for an Audio-Visual Hardware Assistant for a European Institution based in Amsterdam (Zuid).


Minimum Requirements:
• Proven customer service experience in IT support of minimum 3 years;
• English language is mandatory – B2 level minimum (able to understand and be understood in most situations).
• Bachelor degree of 3 years attested by a diploma.

Professional Certificates or proven expertise (at least one is mandatory):
• WebEx, and/or
• MS Teams, and/or
• Knowledge of infrastructure networks, and/or
• Audio-Visual (AV) professional Certified Technology Specialist™ (CTS®), and/or
• Crestron Master Certified Programmer (MCP)/Crestron Master Technology Architect (MTA), and/or
• Video conferencing platforms, and/or
• Strong portfolio of experience to work as a multimedia specialist with the subjects of film-making and digital photography or multimedia/interactive technology/design/animation or graphic and media design.

Job related skills :
• Team player with a willingness to offer and provide help to non-technical users;
• An ability to build good and strong relationships with the End-User base;
• Experience in communicating in English with non-native English speakers;
• Good organizational skills and the ability to work responsibly with or without direct supervision;
• Good problem-solving skills;
• The ability to exercise patience and to remain composed and professional always and especially when under pressure;
• Working knowledge of common operating systems and software/Audio-visual applications.

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