Application Support for Document Management (F/M)

Job Type(s): CDD
Location(s): Luxembourg
Company Name: infeurope S.A.

infeurope is looking for an Application Support for Document Management (F/M) in Luxembourg.

Type of contract : CDD.

Start Date : ASAP.


You will actively, participate, contribute or lead in several of the following processes, activities and initiatives:
• Management of users accounts, groups, permissions in EDRM – GED System (OpenText);
• Lead audit review of access rights;
• Provide statistics & KPIs;
• Participate in the review and improvement of the current access and permissions management model;
• Communicate to a broad range of public (network to end-user, team leader) using various channels (Intranet, FAQs, Internal Governance documentation, requirement specifications…);
• Collaborate with IT;
• Provision of Document Management Support and Advice at large.


• University Degree, preferably in IT, Information management, Records management, Archives or Document Management (BAC+2).



• IT, electronic documents or records management experience in a corporate service;
• Usage of document management systems for permissions and access rights management;
• Using document management systems for collaboration and/or records identification, registration, filing, storage, retention, preservation and conservation in electronic format;
• Using archiving and document management standards practices (ISO 15489 or equivalent) and related procedures;
• Practical experience with OpenText Content Server would be an advantage.



• Fluent in English or French;
• Have a sufficient command of the other one to be able to work in both languages interchangeably (knowledge of any other EU language is welcome);
• Usage of the following standard software tools: Microsoft Office suite: Word, Excel and Outlook;
• Basis of an EDRM system and related applications (e.g. SharePoint,) would be an advantage.



• Strong sense of responsibility, initiative, integrity and commitment;
• Good analysis skills;
• Very good interpersonal and communication skills;
• Good service and Customer Orientation;
• Ability to organize and prioritize workload;
• Ability to work reliably and accurately (attention to details);
• Ability to work in a multicultural and team environment;
• Flexibility and adaptability;
• Willing to learn further and to share.

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