Boost operations. Optimise expenses. Exceed expectations.

As a managed services provider, we implement and execute outsourced day-to-day management responsibilities and functions to help our clients improve their operations. This covers the entire IT project lifecycle starting from an idea, analysis, design, development, testing, deployment up to one-stop-shops for maintenance, support helpdesks, testing and software quality assurance, business analysis and enterprise architecture.

Your IT demands are permanently evolving – from traditional on-premises to new, hybrid environments including mobile, virtualisation and cloud. You need a flexible partner experienced in delivering expert managed IT services that transform your IT and enable you to keep pace with changing business demands.

infeurope is an experienced provider of expert managed services solutions, having ample experience in Service Level Agreements and the definition of Key Performance Indicators. Our experienced service delivery managers provide an implementation and monitoring service using an onsite/offsite approach when controlling projects in a managed services environment. KPI’s are being agreed and reported on to the client. We employ powerful tools to support the monitoring and reporting process enabling the client to have access to up-to-date information on their services.

Managed Services are also offered with a focus on recruiting and staffing high-level experts for a particular service. infeurope has been active in the field of staffing for over two decades. We have recruited, trained and managed numerous experts for our customers which range from small to medium enterprises as well as large institutions.

The large pool of experts is permanently and meticulously managed, enabling us to match project needs with the availability of our own resources and external consultants.

Our policy is to recruit well-qualified consultants. Almost all of our own permanent personnel have relevant higher education degrees. In support of this policy, infeurope has established a Continuing Personal Development (CPD) programme for its personnel – an ongoing training programme which is in many cases also extended to our long-term contract workers.

Prior to a profile being proposed to our client we thoroughly analyse past experiences using various interviewing techniques. During the interviewing phase and throughout the duration of the contract we continue to support our candidate as to ensure smooth running of the assignment from start to finish.

This approach allows us to guarantee our clients that each proposed candidate is perfectly qualified as well as motivated and committed to work with the client on the proposed project. By the use of a standardised assessment procedure we are able to offer a cost-oriented and customised solution for your requirements.

We are looking forward to discussing your needs and working with you. Please feel free to contact us should you require any clarifications or additional information on our services.

Executive Summary

  • Over 20 years of experience in staffing
  • Database of qualified specialists
  • Proven track record
  • ISO 9000/9001 certification
  • ITIL certified staff
  • PRINCE2 certified staff
  • CPD programme

Application areas

  • Business Analysis
  • Desaster Recovery Advisory
  • Enterprise Architecture
  • Intranet Portals
  • Extranet Portals
  • Knowledge Management Hubs
  • Help and Support Desks
  • Technical Authoring