infeurope S.A.

infeurope is a Luxembourg based service provider and was founded in 1983. We are working mostly for European Institutions and International Organisations in Europe.

 

For a project with an major International Organisation we are looking for an

IT User Support Analyst (m/f)

to start immediately for a Luxembourg based user support project.

 

Tasks:

– support users of a specialised software package (training will be provided)

– report on incidents

– setting-up of a FAQ database

– coordination with the “onsite” front-office team

 

 

Profile:

– Bachelor degree, ideally in informatics or related matters

– very good command of English and French or German

– service oriented attitude

– good team player

– aptitude to work in a multilingual and multicultural working environment

– ideally first working experience in a user support team.

 

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